PBX & Call Centre Solution

We can simplify and improve the customer and agent experience using our state-of-the-art VOIP PBX & Call Centre Solution which is based on VICIDIAL.

 

Our complete contact center solutions and technology to help companies create better customer service experiences and more engaged call center agents. Discover our flexible, highly-scalable Cloud, Hosted and On-Premises options for the contact center, IVR/self-services, Google-maps integrated call centre solutions

1.  Call Centre Solution with Google Maps Integration for Capturing Customer Location

Engaged agents — Satisfied customers — A single, user-friendly UI for call agents.  cloud or hosted and on-premises workforce, quality and performance management solutions.

Ideal for Taxi Companies or any business establishment that needs the location of the customer to provide an efficient service

 

 

2. Traditional Call Centre Solution

Powerful tools create better customer relationships. Smooth interactions across inbound and outbound voice, email, SMS, chat and social interactions driven by customer profiles and preferences.